Question 1

Once I place an order, how long does it take to get delivered?"

Accepted Answer

Generally you’ll get a delivery within two weeks for metallic, plexi-glass and canvas with paint. Canvas with resin takes longer depending on the size of the order . Once you place an order, an Account Rep will reach out to you and confirm a date.

Question 2

Is there a charge for delivery or shipping?

Accepted Answer

Delivery is free for orders over $2,000 in Toronto and the GTA. For other areas, shipping will depend on where you would like these delivered.

Question 3

Once I order, can I cancel the order?"

Accepted Answer

There is a 14-day return policy for damaged goods only.  Any replacements will be at no additional cost.

Question 4

Where is the artwork created?

Accepted Answer

We are a local company. Proudly Canadian.

Question 5

Can I hang the artwork?

Accepted Answer

All artwork comes ready to hang with a metal wire installed in the back.

Question 6

Can I get my artwork framed?

Accepted Answer

We have framing options. Please contact sh@theagencyred.com to discuss.

Abstract

< Back

Next >